Billing, Automation & Workflow for High-Growth Broadband Providers
Accelerate service delivery, streamline operations, and deliver exceptional customer experiences with a proven cloud-based B/OSS platform trusted by communications providers for 30 years.
One Platform.
Comprehensive Control.
Fully Integrated
Cloud-Based B/OSS Platform
Agile and flexible—experience a world-class monetization platform designed to support innovative product and service offerings, complex rating schemes, and diverse business models.
Operational
Expertise
Future-driven, data-obsessed, and always curious—our U.S.-based team is dedicated to guiding you through the B/OSS transformation process—delivering the strategic guidance and developmental support you need to build a better customer experience.
Empower Your
Salesforce Implementation
Elevate your business operations to new levels of productivity and customer satisfaction with the integrated power of IDI Billing Cloud and Salesforce, the world’s leading CRM.
The IDI Difference
Through innovative technology, people, partners, and systems, we’re dedicated to providing the insightful counsel and specialized expertise required to make your customer journey transformation a reality.
Why IDI?
Specialized Billing Solutions For Telecom Markets. How We Help:
Broadband Providers
Communications & Managed Service Providers
Mobile Carriers
ILECs
We Enable Communications Providers To Quickly Transform Ideas Into Growth
Design Quickly
Keep Pace With Ever-Changing Market Demands. Accelerate your efforts to launch new products and services for all your different revenue channels, markets, and lines of business.
Sell Confidently
Realize Your Full Sales Potential. A centrally managed, fully customizable order management engine means you can manage retail promotions and present a streamlined experience.
Deliver Effortlessly
Dynamic Orchestration. Bring structure and automation to the most complex part of your business – order fulfillment.
Invoice Reliably
No Limits And No Compromise. Rate and bill any service, any product, any market—at any time.
Manage Smartly
Superior Customer Interactions. Complete account servicing from a single, intuitive, platform—including highly configurable self-care tools to drive costs out of your call center and boost customer satisfaction.
Let's Build A Better Experience Together
The IDIxperience
Exclusive insights and topical telecom content from the IDI team, our incredible partners, and thought leaders across the communications industry.
How To Avoid These 5 Costly Mistakes When Selecting A B/OSS Solution
Selecting a new B/OSS platform is one of the most strategic technology decisions a communications provider can make. The right solution can streamline operations, improve billing accuracy, accelerate time to market, and create a foundation for long-term growth. The...
Best-of-Breed Wins: How Modular B/OSS Architectures Unlock Speed and Scale
Telecom is entering a new era of flexibility. After decades of relying on monolithic B/OSS suites, communication service providers are shifting to modular ecosystems built for agility, interoperability, and constant change. Providers want systems that grow with them —...
Bridging The 5G Gap: Why Operational Readiness Still Lags
Five years into the current 10-year 5G generational cycle, the industry is still working to unlock the full promise of 5G Standalone (SA). SA’s cloud-native core, slicing capabilities, and differentiated Quality of Service were expected to accelerate new services,...
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Ready To Experience IDI In Action?
Designed to support innovative offerings, complex rating schemes, and diverse business models, IDI’s world-class, cloud-based B/OSS platform delivers the power and flexibility you need to make your customer journey transformation a reality.